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10·:ҵAIԼЧ

Ķ:4795
2021-06-16

˹ܼڸƿͻ .ȶԼɱ˹ײ˴ˮ׶ν.ɹ˹ܰ3涼˹ײҹ˿ԲĽ.ڵҵѾɹʵʩ˺ܶసѾ֤ļֵ.

10·:ҵAIԼЧ (/) Ƽ 1

10సĹͬǿԸݶԿͻ .ͷ̵ʵʱؽзṩ鲢Ҿ൱׼ȷԺЧ.ҵڳʹ˹ܵʱҪݽṹͿ֧߼ֵDZĸ߼ .ѧϰ˹ܼ.иָĿܶBMCADEԶֻҵAutonomous Digital EnterpriseṩҵͻˮӦ1.BMCַʽĶ֮ڴ1̬ϵͳǿͻ֮еÿ1ӴԽͻѡҵκַͨʽṩ׿ԽĿͻ.

ϵ10˹ܼܹṩֵ

кܶȫȵҵڴˮڹǵ˹ֵܴĵ䷶.ǹϵ˹ܼڵҵṩֵ10.

ͻϵͳٽ˹ƽ̨ʵ.1ЩҵϯִйٵĽdzǺƶͻ֮Voice of the Customer VoCƻҲٽ²Ʒƻ.չõĵ˹ܼõػ˿ͻ.ҸĽòƷĶƲ.߿ͻӦʱͬʱھϵѾ˹ƽ̨Ĺ.Դ:Forresterо`Ϊϵע˹ܼŻͻ֪̾ͨϵ֮·`

McKinsey˹ܿԸԤ50%Ԥ߲ͨƷԼ65%ʧ.Ӧҵҵ.ij˹ܼԽͲִԼӦسɱֱ𽵵5%10%25%40%.˹ܼܽɱ20%50%.Դ:`˹ܼܻԵ¹ùҵŵļֵ`

ȫ󲿷ϯִйٺϯԴǼƻδ3.ڸʹ˹ܼ1ңңҺ͵ﵽ73%.нܵϯִйٺϯԴ63%˱ʾ¼϶ǵӪ˻Ӱ.˹ܼԼҵϯִйٺϯԴڱò󲿷ֵԱ54%Ѿô˹ܼѾЩĺô.ЩͨԼԱʹ֮߱ǿҵ߹ǸпӮ˲֮.Դ:Harris InteractiveEightfold Talent Intelligence And Management Reportɵ2021-2020.ȱ.

˹1Ļ.ΪԵǸ߼Դϵͳ.˹ܼǵǰڿĸ1͹ӦĻ.˹ܿ԰ǽٵĸָԼ .ɱͽ1İΪ.˹ṩԶЩ淢ӺõĹģƵļ.Դ:˾`Զ:޲ȷԸ`2019.4.Ashutosh Dekhne .Greg Hastings .John MurnaneFlorian Neuhaus.

۶510Ĺ˾йгӪԱ˹ܵӦΪձļڿͻĻỰʽ˹.˹ܼȷ۶510ҵҲңңҵ.ֻ52%۹ģ2500鼰µСҵڿͻʹ˹ܼԤ.ȤСҵ˹֧ռ38.1%ıЩ֧ҪͨŻгӪݺʱгӪͶʻر.Դ:`2019.2.ϯӪٵ:͹۵㱨`ſ˴ѧ .ںгӪЭ.

1Ұ뵼̽˹ܽ1Ʒ30%ͬʱŻ˾ԲӪҼ.ǻܹͨøõĵIJƷϢӦԤ50%ʧ65%ЩҪ鹦˹ܼṩĶ.ǻûѧϰԶȱݼߵ90%.Щ˼¼ǷܹṩҪĽ˵ϣ .ɲĽ.Ұ뵼̵оɷлкܶķȤĶ`˹ܴܻԵ¹乤ҵ`.ͼоʾ˹ܺͻѧϰҰ뵼̴Ķ.

˹ʹðɫģͳΪԤЩͻۻŻϢӦ޿ɹļֵ.Ӷ˵ģԤͨѧϰԤضͻܻۻŻϢ .ӪʼƶֻǮĻѶ .׷ۻ߽Ӧ.ģѾ֤ӿͻ .ٿͻʧdzЧ.óȫӪҵģԸõԤͻƫԼܻδɹļΪ.ͼʾģι.Դ:ͻTIBCO.

˹ܿԷĸ֮еģʽַʽɱÿ.ԽԼߴ600ijɱ.BCGоʹøӦóȥĻӦܺͽͳɱ.Ƿֶ1ӵ30ڵʹڹӦʵʱݼϸõķÿ.Խʡ600ijɱ.Դ:ʿѯţBoston Consulting Group`Ͻ͹Ӧɱ`2018.12.18Zia Yusuf .Akash Bhatia . Usama Gill .Maciej Kranz .Michelle FleuryAnoop Nannra

˹Ӧó⹩Ӧ̲Ʒˮƽͽ״ı仯ȡӦʩڽҵ .߿Ƽҵɢҵɵijɱ.ͱ1Щ̵ĶԻǵٵĵ2ϰǹӦ̵IJƷͽֲȶ.ǿ˹ܼѸٷ˭ǺõĵĹӦ˭ĹӦ̲ܹ֪ĸܹ׼ȷطִ.ʹͼе彫ѧϰӦԹӦ .1ս.Դ:`Power BIӦ1`΢

˾Ѿʵʱغ˹ܼŻеij.˾ʵʱغ˹ܼĽŻ˳ҵṩ˻㼶ĹغȵĶ.ʱܹ˽ÿ̨ĸˮƽ̵ӰͿԸõعÿ1еľ.ͨʹ˹ܼ˾ض趨ѻϱɿ.ϢԴ:`δ:۹ϵͳ .ʵʱ .Ե˹ùøܺ`зŸ߼ϯоԱYouichi NonakaȫᴴзSudhanshu Gaur

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